Personal Data Protection (KVKK)
PERSONAL DATA PROTECTION NOTICE (KVKK)
This Personal Data Protection Notice has been prepared to inform visitors, customers and prospective customers of EphesusTaxi.com about the processing of their personal data in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK).
EphesusTaxi.com is operated by Condor Travel, a licensed travel agency in Türkiye.
1. DATA CONTROLLER
For personal data processed in connection with EphesusTaxi.com and the travel services provided through the website, the data controller is:
Condor Travel
Operating EphesusTaxi.com
TÜRSAB Licence No: A-14400
Kuşadası, Türkiye
2. PERSONAL DATA WE MAY PROCESS
Depending on your interaction with us and the service requested, we may process personal data such as:
- Name and surname
- Telephone number
- E-mail address
- Country or nationality where required for the relevant service
- Reservation and booking information
- Tour or transfer details
- Number of participants
- Travel dates
- Hotel and accommodation details
- Pick-up and drop-off information
- Cruise ship name and schedule
- Messages, requests and correspondence
- Payment and transaction-related information
- Information required to arrange the requested travel service
- Website usage and technical information where applicable
Only data relevant and necessary for the applicable processing purpose is intended to be collected and processed.
3. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data may be processed for purposes including:
- Receiving and managing enquiries and reservation requests
- Establishing and managing bookings
- Providing tours, transfers, excursions and other travel services
- Preparing quotations and booking confirmations
- Organising pick-up and drop-off arrangements
- Coordinating transportation and professional tour guide services
- Arranging accommodation, ferry transportation or other travel services where included in the booking
- Communicating with guests before, during and after the booked service where necessary
- Processing payments, cancellations and refunds
- Providing customer support
- Maintaining accounting, financial and business records
- Fulfilling legal and regulatory obligations
- Establishing, exercising or protecting legal rights
Personal data will not be processed for purposes incompatible with the purpose for which it was collected unless otherwise permitted by applicable legislation.
4. METHOD OF COLLECTION
Personal data may be collected electronically or, where applicable, through non-automated methods forming part of a data recording system.
Data may be obtained through:
- EphesusTaxi.com reservation and contact forms
- Telephone
- Messaging and communication services
- Booking and payment processes
- Direct communications with our team
- Information provided in connection with tours, transfers and other travel services
- Website technologies where applicable
5. LEGAL BASIS FOR PROCESSING
Personal data is processed in accordance with the applicable processing conditions set out in Articles 5 and, where applicable, 6 of Law No. 6698.
Depending on the particular processing activity, personal data may be processed where:
- Processing is necessary for the establishment or performance of a contract directly related to the data subject
- Processing is necessary for compliance with a legal obligation to which the data controller is subject
- Processing is necessary for the establishment, exercise or protection of a legal right
- Processing is necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed
- Processing is expressly provided for by law
- Explicit consent has been obtained where such consent is required by applicable legislation
Where explicit consent is legally required, it will be obtained separately from this Personal Data Protection Notice.
6. TRANSFER OF PERSONAL DATA
Where necessary for the provision of the requested service, relevant personal data may be transferred to appropriate third parties.
Depending on the service booked, recipient groups may include:
- Licensed professional tour guides
- Transportation providers
- Hotels and accommodation providers
- Ferry companies
- Airlines
- Activity and excursion providers
- Payment service providers and financial institutions
- Other tourism service providers required to fulfil the reservation
- Authorised public institutions and authorities where required by law
Personal data is transferred only where necessary for the relevant purpose and in accordance with applicable personal data protection legislation.
7. INTERNATIONAL TRANSFERS
Certain travel arrangements, communication technologies, website services or service providers may involve the transfer or processing of personal data outside Türkiye.
Where an international transfer of personal data is required, the transfer will be carried out in accordance with the applicable provisions of Law No. 6698 and the legally required safeguards and transfer mechanisms.
8. RETENTION OF PERSONAL DATA
Personal data is retained for the period necessary for the purposes for which it is processed and for any additional period required under applicable legislation.
Retention periods may vary depending on contractual, accounting, tax, legal and regulatory requirements.
When the applicable processing purpose and legal retention period have ended, personal data will be deleted, destroyed or anonymised in accordance with applicable legislation.
9. YOUR RIGHTS UNDER LAW NO. 6698
Under Article 11 of Law No. 6698, you may have the right to:
- Learn whether your personal data is being processed
- Request information if your personal data has been processed
- Learn the purpose of processing and whether your personal data is being used in accordance with that purpose
- Learn the third parties to whom your personal data has been transferred in Türkiye or abroad
- Request correction where your personal data has been processed incompletely or inaccurately
- Request deletion or destruction of your personal data where the conditions provided by law are satisfied
- Request notification of correction, deletion or destruction operations to third parties to whom your personal data has been transferred, where applicable
- Object to a result arising against you through the analysis of processed data exclusively by automated systems
- Request compensation for damage suffered as a result of unlawful processing of personal data, subject to the conditions provided by law
10. EXERCISING YOUR RIGHTS
Requests concerning your personal data and your rights under Law No. 6698 may be submitted to Condor Travel through the contact channels published on EphesusTaxi.com.
Please provide sufficient information for us to identify the relevant processing activity and evaluate your request.
Applications will be evaluated and responded to in accordance with the procedures and periods prescribed by applicable legislation.
11. DATA SECURITY
Condor Travel takes reasonable technical and administrative measures to protect personal data against unlawful processing, unauthorised access, accidental loss, alteration, disclosure or destruction.
Access to personal data is limited according to operational and legal requirements.
12. RELATIONSHIP WITH OUR PRIVACY POLICY
This Personal Data Protection Notice (KVKK) provides information specifically concerning the processing of personal data under Turkish Personal Data Protection Law No. 6698.
For additional information regarding privacy practices, website technologies, cookies and the general handling of information on EphesusTaxi.com, please also review our Privacy Policy.
13. CONTACT
For questions or requests concerning the processing of your personal data:
Condor Travel
Operating EphesusTaxi.com
TÜRSAB Licence No: A-14400
Kuşadası, Türkiye
Website: EphesusTaxi.com
You may use the contact information published on our website to submit your request.
This notice is provided for information purposes in accordance with Law No. 6698 on the Protection of Personal Data (KVKK).